1. DC Motor. How it works?
    1. AC motor vs DC motor
      AC (Alternative Current) motor connects directly to a power source where it creates the moment of force required to rotate the motor’s rotor.
      DC (Direct Current) motor, the direct (AC) power source will be connected to a transformer which converts the power to DC. The effect will decrease the amount of power used by a direct current instead of the alternating current. The motor’s rotor will then be rotated by using a system of magnets of opposing polarity where this process requires less electrical energy.
    2. DC motor is more compact & half the size of AC motor.
    3. Advantages of a DC motor:
      • Uses less energy – up to 55% compared AC motor.
      • Quiet operation.
      • More compact and lighter motor.
  2. What are the benefits of Econavi Ceiling Fan?
    1. Senses – Econavi features Intelligent surrounding temperature detection that senses every 3 minutes.
    2. Self-adjusts – Econavi features will adjust speed automatically to give the most comfortable air to human body according to the surrounding temperature and room conditions.
    3. Saves – Econavi with smart eco sensor now has the abilities to detect and reduce energy waste. You can now enjoy more saving of up to 64%.
  3. What is a LED Ceiling Fan?
    LED ceiling fan provides you greater space with the lighting incorporated into the fan. With the long lifespan of LED light, there is no need to constantly change your light bulb and reduce garbage waste.
  4. What is 1/f Yuragi?
    The deluxe type ceiling fan is equipped with 1/f Yuragi function. It is a fluctuating pattern to generate a gentle breeze. By this sophisticated formula, in varying air velocity and controlling wind force, these new ceiling fans gives you a peaceful and comfortable feeling. Incorporated with the human-concerned technology, this kind of rhythm maintains your external body temperature by giving you a feeling of natural wind when there is a change of wind velocity.
  5. What is the standard safety feature in ceiling fan?
    Safety wire that conforms to the strict SIRIM safety standard.
  6. What are the safety features in a ceiling fan?
    Panasonic aims to minimise and reduce accidents to occur. Thus, Panasonic practices safety policy to prevent any dangerous mishaps.

    • Safety Wire – Prevention of body falling off
    • Cut-off Safety Switch – Prevention of body falling off
    • Safety Blade Hook – Prevention of blade falling off
    • Safety Fuse – Prevention of motor from overheating
  7. Is there any difference between a fan with four blades over five blades?
    There is no any significant difference between the ceiling fan. Both design optimises air delivery and ensure quiet and smooth operation.
  8. What is the function of ON Timer, OFF Timer and Sleep Mode?
    With the ON Timer, ceiling fan can now be set to switch on automatically after the selected hours. It is best used to compliment with your air conditioner when you sleep at night. You can now set your fan to automatically ON to cool your room before you get home on a hot day! OFF Timer switches the fan off based on your preset time whereas Sleep Mode gradually decrease in speed and timer until the fan is off. This function not only creates an optimal sleeping environment but also enhances energy saving as well.
  9. What is the function of 3D blade?
    The 3D blade is tough yet durable. The sophisticated 3D curve design at the center of blades catch the air effectively that provide the smooth and powerful airflow while maintain operation noise in low level.
  1. How to choose the right Home Shower for my house?
  2. There are 2 methods for you to choose the right Home Shower for your house;
    1. Method 1: depends on your location of water tank (refer to Diagram 1 and Diagram 2)
    2. Method 2: 1.5L technique
      1. Buy pump model if you need than 15 seconds to fill up water in a 1.5L container.
      2. Buy non-pump model if you take less than 15 seconds to fill up water in a 1.5L container.
  1. Does the Home Shower consume electricity if I just use the normal temperature water?
  2. It does not consume electricity at all if you do not switch on the Home Shower heater.
  1. What are the differences between DC pump and AC pump?
  2. DC pump is more durable and is quieter during operation. It comes with 5 years warranty. AC pump uses carbon brush which has shorter life span. It is noisier during operation compared to DC pump.
  1. What is ELB?
  2. ELB is a built-in Earth Leakage Breaker. It provides double safety as it cuts off BOTH Neutral and Live lines completely if electricity leakage occurs. It prevents electrical shock as power supply cuts off automatically when leakage current is more than 15mA within 0.1s.
  1. What is the PUSH ON OFF switch?
  2. It is a 1-Push ON-OFF switch, convenient for users. As both Power and Water supply can be switched off at the same time.
  1. What is vacuum cleaner?
  2. It is a device that uses an air pump to create a partial vacuum to suck up dust and dirt. The dirt is collected by either a dust bag or a dust collector for later disposal.
  1. What are Input Power and Suction Power?
  2. Input Power is the power consumption of a vacuum cleaner. Suction power is the maximum power difference that the motor can create to do vacuuming. A vacuum’s suction is caused by a difference in air pressure.
  1. How many types of vacuum cleaner are available?
  2. There are 3 types of vacuum cleaners;
  3. canister-type

    Canister Type
    It has both dust bag canister type and bagless canister type. This type has the motor and bag/dust collector in a separate canister unit (usually mounted on wheels) connected to the vacuum head by a flexible hose. It has retractable electrical cord. Lighter and easier to carry up and down stairs.


    Upright Type
    This type is bagless. It takes the form of a cleaning head, onto which a handle and dust collector are attached. Come with a flexible hose for greater versatility, it is easy to use for hallways and large open carpet areas.


    Upright Type Tank Type
    Tank type vacuums are bagless, normally used on industrial applications. With such a configuration, a vacuum “head” sits atop of an industrial drum, using it as the waste or recovery container. Electric and compressed air powered models are common. Compressed air vacuums utilize the venture effect
  1. What is the difference between Dust bag type vacuum cleaner and Bagless type vacuum cleaner?
    1. Dust bag type – it requires the use of dust bag to collect dust while vacuuming. You can just dispose the dust bag after vacuuming.
    2. Bagless type – it does not require any dust bag. You can just clean the dust compartment or duct collector every time rather than buying dust bags to replace.
  1. What is HEPA filter?
  2. HEPA is a filter which is able to remove up to 99.97% of airborne particle. This results in cleaner exhaust air and reduces allergies and bacteria caused by dust.
  1. What are the difference between a normal nozzle and an Ionizer Nozzle?
  2. Ionizer nozzle is designed to clean up dried liquid stuck to the floor. It is ideal for hardwood, vinyl, tile and other such non-carpet floors. It is powerful on carpet as well. Normal nozzle is just for typical vacuuming.
  1. How many types of dry iron are available?
  2. There are 2 categories of dry iron available which are;
  3. Power Cord Cordless
    1. Teflon Soleplate 1. Teflon Soleplate
    2. Polished Soleplate -
  1. What is cordless dry iron?
  2. Cordless dry iron is without the swivel cord for easier ironing. Iron needs to be recharged at the charger.
  1. What type of materials or fabrics can be ironed?
  2. All materials can be ironed. It is just that you need to adjust the fabric type setting.
  1. Does dry iron offer control for smoothing collar, cuffs and those difficult areas around the button?
  2. Yes, it has adjustable swivel cord, sheathed heater, full use button groove and easy temperature setting.
  1. How heavy is the dry iron?
  2. The weight ranges between 0.9kg to 2.0kg.
  3. NI-100DX
  1. What is the use of Dish Dryer?
  2. The dish dryer enhances the drying process and ensures the hygiene of dinnerware.
  1. What type of items can be dried in Dish Dryer?
  2. Melamine, Glass, Hard Plastic, Metal/Steel.
  1. How does Dish Dryer work?
    1. Arrange the dishes inside the Dish Dryer
    2. Turn the timer knob to the position required (max 60 min). If running less than 30 min, the Timer Knob must be turned over than 30 minutes and then turn to the time required. Turn the Timer Knob to OFF position to stop the product.
    3. Allow the dishes to cool before taking out from the dish dryer.
  1. Can I sterilize baby bottles?
    • Yes, most baby bottles is dish dryer safe.
    • Temperature can go up to 70 degree celcius.
  1. What are the benefits of Dish Dryer?
    • Prevents the spread of germs and bacteria because of its heating temperature.
    • Save times and energy because it’s unattended.
    • Stainless steel racks keeping it rust free.
    • Large opening panel up to 120 degree for larger storage
  1. What is the standard Dish Dryer capacity?
    • The minimum Dish Dryer capacity is for 4 person.
    • The maximum or standard Dish Dryer capacity is for 6 person.
  1. Does it consume a lot of electricity?
  2. No, it only consumes 247 watts that is RM0.05 to use for 1 hour.

  1. What is Bidet?
  2. Bidet is a bathroom fixture that is a cleaning unit for washing the genital and the anal areas. It is fixed to your toilet bowl.
  1. What are the benefits of Bidet?
    1. No more wet uncomfortable and slippery bathroom floors.
    2. No more using conventional method like water hose, less toilet paper usage or scooping water from bucket.
    3. ECO feature with less water cleaning.
  1. How about the installation of Bidet?
    • No electricity and wiring involved easy DIY (Do-It-Yourself) installation.
    • 3 quick installation guides;
      1. Remove the existing toilet seat and the lid
      2. Place the main unit
  1. Do I need to clean the Bidet?
  2. Just remove the dust and wipe dirt with damp soft paper or soft cloths. No need to brush the surface of product with detergent strongly.
  1. Who can benefit from using Bidet?
  2. Everyone can benefit from using a bidet. Bidets are especially helpful:-
    • People who are recovering from surgery;
    • People who are physical disabilities;
    • People with health problem such as dexterity;
    • Or other problems that limit their range of motion
  1. Does it need electricity?
  2. No, bidet does not require electricity. It works by using water pressure that comes to your bathroom